Reproducing hard to find errors
The key to resolving any error is to be able to reproduce the error. Ever had a situation where a client reports an error and there are no reproducible steps and the client is not able to recollect the reproducible steps or there has been an error reported and you are just not able to reproduce that error in the development environment because there are so many permutations and combinations.
We have been in this situation a few times and the following method has helped us resolve these issues.
We have been in this situation a few times and the following method has helped us resolve these issues.
- Create an excel sheet with all the permutations and combinations possible in other words a list of all the test cases possible.
- Install snagit on your machine.
- Get someone to execute all the test cases in the excel sheet and capture the screen as video. Choose the options as shown in the screen shot below.
- Once you reproduce the error playback the video file and check the actions that were done to get the error and there you have your reproducible steps.

Comments