Sudeep D'Souza

If you have been spending money calling up Just Dial services on 24444444 to get information about local businesses in Hyderabad, you have an alternative now. Google has launched its free telephone service on the number 1 800 41 99 99 99 . You call them up and you get instantly connected to their call center. You ask them for what you want and they ask you for your mobile number and then send you an SMS. The last time I called up Just Dial they asked me for my name and if I had a business and if I was interested in listing with them and a zillion other stuff. Nothing like this with Google - just call them up and they were quick and efficient. You can alternatively also get local information by sending them an SMS to 54664 (' 5GOOG ' on most devices). But you are charged for sending the SMS and you can see the charges here http://www.google.co.in/mobile/sms/index.html. You can alternatively search for the information on the link given above without sending an SMS. I checked by...

The Do Not Call Registry of TRAI is a farce. Registering with this registry does not seem to have any effect on the number of calls that you receive from Tele Marketers. If you go to their website http://ndncregistry.gov.in/ndncregistry/index.jsp they have a section called Information For Subscribers and inside that How to File Complaints. If you get very excited on seeing that don't, in that page this is what is written " Subscriber may make complaints if he receives Unsolicited Commercial Communication(UCC) even after 45 days of successful inclusion of his number , he may complain the same to his Telecom service provider. Please contact your telecom service provider for more Details. " If you click on the Details link it will take you to a document that has the contact numbers of all the telecom service providers. Yesterdays newspaper had the following headline And I have one basic doubt in the whole process working and that is If the person who you have to complaint ...

Today I heard an interesting conversation between a Vodafone sales person and a customer. Let me give you a background first. The customer is on a post paid plan and wants to increase the credit limit. The audio file below is the recorded conversation between the customer and the Vodafone sales executive (you can read the transcript below). Download VodafoneSalesPerson.MP3 ... Sales person : what is happening ma'am actually through credit card if you are paying the bill we need one of your credit card front and back xerox copy Customer : Can you repeat that please Sales person : if you are paying through credit card if you want to avail this service through credit card Customer : ok Sales person : we need one of your credit card front and back xerox copy ma'am Customer : ah ah Sales person : and we are having one credit card form in that all your details and signature Customer : right Sales person : that is needed and on this we are getting free holiday package anywher...