Sudeep D'Souza

 As a community manager it is very important to ensure that a 2 way communication exists between the residents of the community and the Community Management Office. I am not so focused on the modes of communication such as the call center, email, social media, messengers, walk-in and so on, this post is more about the types of communication that needs to exist.  1. News and Information  Everyone likes to be aware and more so aware of the things happening around them. News of happenings in the community should be sent out in a timely manner. These can be periodic once a quarter for the planned news information (Newsletters) and information that cannot wait for a newsletter. Some examples of such information that needs to be sent out are  Utility service interruptions due to water tank cleaning, disruption in supply, breakdown, etc Pest control activities and which areas to avoid Community Events Road diversions due to works happening New rules/processes implemented...

 Automatic Number Plate Recognition (ANPR) cameras are cameras that can capture and digitize vehicle number plates. We know them very well for the speed radars and that is how speeding fines are issued instantly. Ive known them to be around for 8-9 years but off late they have become affordable and more widely used with integration into resident portals.  Once ANPR cameras are installed at all the entry gates and exit gates, the most important thing to do is to integrate it into the resident portal, so that tenants and owners can register their vehicles into the system and also they can register their visitors into the system. This way every private vehicle entering into the community can be recognized.  What are the benefits of such a system? There is no recurring cost needed such as issuing RFID cards or tags. This reduces the cost of issuance of the access control.  Improves the safety and security as every vehicle that is entering and leaving the community is rec...