As a leader or manager ensuring that trust is built with the team is very important. Trust is what ensures the team works confidently and without any doubts.
Gaining the trust of the team is not easy and it takes time. It has to be gained through words and actions. The behaviors one must portray to build trust are
1. Being open and frank with your team
As a leader one needs to be open with their team. Ive had managers that would give a deadline 2 days earlier than the actual deadline. The team is eventually going to find out and they will never believe in the manager again. A leader should be able to give bad news as easily as giving good news to the team. Its necessary to be open and frank with the team.
2. Showing courage in decision making
A leader needs to have courage. Courage to make decisions, tell a team member when they are not performing well, tell stakeholders when things are not going to plan and so on. They should not shy away from the hard decisions and should be ready to absorb the consequences and carry their team through.
3. Keeping to your commitments and promises
The leader should stand up and ensure that the commitments they make to the team are achieved. As the leader keeps their commitment, the team will start trusting the leader more. At the same time they will also start to meet their own commitments thus helping the team meet their objectives.
4. Keeping the focus of the team razor sharp
Being focused on the objectives and ensuring the team is aligned accordingly is very important. Ensuring that the objectives of the team are clearly articulated and conveyed to the team is very important.
5. Having the respect of the team
Having the respect of the team is very important. Insubordination should be stamped out quickly. A leader should be able to run their team, the team should not run their leader. Respect can be earned or thrust upon. The one that is earned is more powerful and long lasting. Usually doing the above four - being open, having courage, showing commitment and being focused helps gain respect.
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